Customer Service
For customer service matters, please contact us at info@h2-pharma.com or (334) 647-1947, option 3.
Return Goods Policy
To ensure returned products are processed correctly, please familiarize yourself with our Return Goods Policy.
Medical Affairs
Patient safety is our highest priority. If you need to report an adverse event or product complaint, please contact us at complaints@h2-pharma.com or (334) 647-1947, option 2. Please provide the product name and as much relevant information as possible. For prescription product usage/dosage information, patients should contact their doctor or pharmacist.
DSCSA Compliance & Supply Chain Security
H2-Pharma is fully operational in support of the Drug Supply Chain Security Act (DSCSA) enhanced drug distribution security requirements. Through serialized product identification and established electronic data exchange with our trading partners via a third-party solution provider, we support enhanced traceability, product verification, and security throughout the pharmaceutical supply chain.
Our systems and processes are designed to support the secure exchange of product tracing information, facilitate verification activities, and help maintain the integrity of prescription drug products from manufacturer to customer. H2-Pharma remains committed to maintaining compliance with applicable DSCSA requirements and upholding the highest standards of pharmaceutical distribution and supply chain security.
For more information about DSCSA compliance, please contact Kyle Clifton at kclifton@h2-pharma.com.
